반디캠 실행하면 응답 없음 상태가 됩니다.

bdcam_nonadmin

bdcam_safemode

실행해도 응답 없음 상태가 되어 강제 종료해야 합니다.

 

 

----------------------------------------------------------------------------

System Overview

----------------------------------------------------------------------------

  OS          : Windows 11  (64bit)

  CPU         : Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz ( 2861 Mhz x8 )

  Memory      : 32 GB

  IE Version  : 11.1.22621.0

  DirectX     : DirectX 12.0 or later Installed

  VGA         : Intel(R) UHD Graphics 630

                Intel(R) UHD Graphics 630

  Sound Card  : 1 Dev(s) Installed

  Temp Path   : C:\Users\Sonamu\AppData\Local\Temp\ (Folder ok) (Free:380448MB) (Write test ok) (TempFileCount:715)

  System Path : C:\WINDOWS

  LangID      : 1042 / 1042 (Sys/User)

  UserType    : Admin

  AppPath     : C:\Users\Sonamu\AppData\Roaming (ok)

  Bandicam    : 6, 0, 6, 2034 Installed

    Bandicut : Not Installed

  System Time : 2023-01-17 00:37:24(UTC+09:00)

 

----------------------------------------------------------------------------

Installed Program List

----------------------------------------------------------------------------

  AdGuard

  AdGuard

  AhnLab EPP Patch Management Agent

  AhnLab EPP Privacy Management Agent

  AhnLab EPP Security Assessment Agent

  AhnLab Security Agent(EPP)

  AhnLab Security Platform

  AnySign4PC 1.1.2.7

  Intel Driver && Support Assistant

  Intel(R) Graphics Driver Software

  Intel(R) Graphics Driver Software

  Intel® Driver & Support Assistant

  K-Lite Codec Pack 16.8.7 Full

  Microsoft .NET Core Runtime - 3.1.28 (x64)

  Microsoft Edge

  Microsoft Edge Update

  Microsoft Edge WebView2 런타임

  Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319

  Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005

  Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005

  Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005

  Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.32.31332

  Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.32.31332

  Microsoft Visual C++ 2022 X86 Additional Runtime - 14.32.31332

  Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.32.31332

  Microsoft Windows Desktop Runtime - 6.0.10 (x64)

  Notepad++ (32-bit x86)

  PowerToys (Preview) x64

  Python Launcher

  SSL Certificate Installer

  Spreadsheet Compare version 1.36.0

  Teams Machine-Wide Installer

  Windows 11 설치 도우미

  반디캠

  반디캠 MPEG-1 디코더

  픽픽

  한컴오피스 2018

  한컴오피스 2020

  한컴오피스 2022

  한컴오피스 2024

 

----------------------------------------------------------------------------

Running Process List

----------------------------------------------------------------------------

  [System Process]

  System

  Registry

  smss.exe

  csrss.exe

  wininit.exe

  csrss.exe

  services.exe

  lsass.exe

  winlogon.exe

  svchost.exe

  fontdrvhost.exe

  fontdrvhost.exe

  WUDFHost.exe

  svchost.exe

  svchost.exe

  dwm.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  IntelCpHeciSvc.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  NetworkCap.exe

  SysInfoCap.exe

  AppHelperCap.exe

  DiagsCap.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  TouchpointAnalyticsClientService.exe

  svchost.exe

  svchost.exe

  svchost.exe

  WmiPrvSE.exe

  unsecapp.exe

  WmiPrvSE.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  Memory Compression

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  spoolsv.exe

  svchost.exe

  AdguardSvc.exe

  AnySign4PCLauncher.exe

  armonx64.exe

  CxAudioSvc.exe

  APMSvc.exe

  svchost.exe

  CxUIUSvc64.exe

  arsvc.exe

  svchost.exe

  svchost.exe

  OfficeClickToRun.exe

  DSAService.exe

  neas.exe

  nepws64.exe

  svchost.exe

  esasvc.exe

  GnStart.exe

  HncUpdateService.exe

  HncUpdateService.exe

  jhi_service.exe

  HotkeyServiceDSU.exe

  svchost.exe

  svchost.exe

  MacTray.exe

  LMS.exe

  RstMwService.exe

  SECOMN64.exe

  svchost.exe

  vmnetdhcp.exe

  vmware-usbarbitrator64.exe

  svchost.exe

  vmnat.exe

  WMIRegistrationService.exe

  ASDSvc.exe

  vmware-authd.exe

  XtuService.exe

  svchost.exe

  AggregatorHost.exe

  LanWlanWwanSwitchingServiceDSU.exe

  svchost.exe

  mt64agnt.exe

  DSAUpdateService.exe

  svchost.exe

  svchost.exe

  sihost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  PresentationFontCache.exe

  svchost.exe

  taskhostw.exe

  igfxEM.exe

  explorer.exe

  GnAgent.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  artray.exe

  GnPlugin.exe

  GnAhnLab.exe

  svchost.exe

  svchost.exe

  svchost.exe

  SearchHost.exe

  StartMenuExperienceHost.exe

  PowerToys.exe

  Widgets.exe

  RuntimeBroker.exe

  RuntimeBroker.exe

  svchost.exe

  dllhost.exe

  SearchIndexer.exe

  arwmx64.exe

  TextInputHost.exe

  V3UI.exe

  PowerToys.AlwaysOnTop.exe

  PowerToys.Awake.exe

  svchost.exe

  PowerToys.ColorPickerUI.exe

  PowerToys.FancyZones.exe

  PowerToys.KeyboardManagerEngine.exe

  PowerToys.PowerOCR.exe

  SecurityHealthService.exe

  DoorayMessenger.exe

  PhoneExperienceHost.exe

  RuntimeBroker.exe

  svchost.exe

  Cortana.exe

  RuntimeBroker.exe

  svchost.exe

  neat.exe

  svchost.exe

  svchost.exe

  svchost.exe

  Adguard.exe

  svchost.exe

  DoorayMessenger.exe

  vmware-tray.exe

  svchost.exe

  SgrmBroker.exe

  svchost.exe

  ApplicationFrameHost.exe

  svchost.exe

  svchost.exe

  ShellExperienceHost.exe

  RuntimeBroker.exe

  RuntimeBroker.exe

  DoorayMessenger.exe

  OneApp.IGCC.WinService.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  svchost.exe

  BridgeCommunication.exe

  svchost.exe

  taskhostw.exe

  dllhost.exe

  svchost.exe

  LockApp.exe

  RuntimeBroker.exe

  dllhost.exe

  msdtc.exe

  backgroundTaskHost.exe

  dllhost.exe

  FESearchHost.exe

  backgroundTaskHost.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  cmd.exe

  conhost.exe

  Adguard.BrowserExtensionHost.exe

  backgroundTaskHost.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  ctfmon.exe

  SystemSettings.exe

  msedge.exe

  msedge.exe

  audiodg.exe

  svchost.exe

  msedge.exe

  DataExchangeHost.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  msedge.exe

  HimTrayIcon.exe

  Hwp.exe

  HwpApi.exe

  HCell.exe

  msedge.exe

  svchost.exe

  svchost.exe

  SearchProtocolHost.exe

  msedge.exe

  svchost.exe

  smartscreen.exe

  svchost.exe

  msedge.exe

  msedge.exe

  msedge.exe

  SearchProtocolHost.exe

  msedge.exe

  ctfmon.exe

  bsa.exe

  conhost.exe

 

----------------------------------------------------------------------------

StartUp Process List

----------------------------------------------------------------------------

  Caption                                                   Command                                                                                                             

 

  OneDriveSetup                                             C:\Windows\System32\OneDriveSetup.exe /thfirstsetup                                                                 

 

  OneDriveSetup                                             C:\Windows\System32\OneDriveSetup.exe /thfirstsetup                                                                 

 

  DoorayMessenger                                           C:\Program Files\NHN Corporation\Dooray Messenger\DoorayMessenger.exe                                               

 

  MicrosoftEdgeAutoLaunch_64ADCA1F35AF24687829933F073C980F  "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start /prefetch:5  

 

  PicPick Start                                             "C:\Program Files (x86)\PicPick\picpick.exe" /startup                                                               

 

  SecurityHealth                                            %windir%\system32\SecurityHealthSystray.exe                                                                         

 

 

 

 

안녕하세요.

반디캠컴퍼니입니다. 

 

 

그래픽 카드 드라이버의 문제이거나, 보안프로그램 문제일 가능성이 있습니다. 

 

 

1. 그래픽카드 드라이버를 완전히 삭제 -> 최신 그래픽카드 드라이버를 다운로드 받아 설치하신 후, 컴퓨터 재부팅 후에 반디캠 실행이 잘 되는지 확인 부탁드립니다. 

- 엔비디아(Nvidia): http://www.nvidia.co.kr/Download/index.aspx?lang=kr

- 인텔(Intel): https://downloadcenter.intel.com/ko

- AMD: https://www.amd.com/ko/support

 

 

2. 혹은, 사용자님의 컴퓨터에 설치된 보안프로그램의 문제일 수 있습니다. 보안프로그램을 잠깐 종료하거나 삭제해보신 후에, 실행이 되는지도 확인 부탁드립니다. 

 

 

추가 문의는 bandicam@bandicam.com 로 문의주시면, 확인 후 답변드리겠습니다. 

 

 

 

감사합니다.